DOE
Location
Crowborough, East Sussex
Vacancy Type
Fixed Term, Full Time
Baldwin Boxall is seeking a motivated and organised individual to join our busy and supportive Sales Team. This is a fixed term contract to cover maternity leave for approximately 9 months, with the potential to extend to 12 months.
This is a fantastic opportunity to gain valuable experience within a company that values its people and fosters a caring, friendly and safe working environment, where exceeding expectations is recognised and rewarded.
The Role
The successful candidate will work in the Sales Office under the supervision of the Sales Manager. They will be required to assist the Sales Coordinator and Service Coordinator with all office duties.
The Person
We are looking for a self-motivated person who has great attention to detail, excellent communication skills and can consistently produce high quality work. They will be able to work independently but also as part of a team.
General tasks will include:
* Order entry onto our ERP system. We currently use Access and Relator but also work with the whole Microsoft office Suite.
* Provide telephone support to customers advising them of product lead-times, pricing, discounts and sales or service information.
* Ensure orders are expedited through the system and customers are kept informed of any changes to expected deliveries.
* Work closely with dispatch department to ensure orders are shipped on time on the correct service.
* Liaise with the sales team, production team and service team. Provide support to ensure service levels remain at the highest level.
* Support the training team with planning of customer training sessions.
* General daily administration tasks
* Any other duties as required.
Skills Required
* Proficient in Microsoft Office suite including Word and Excel
* Ability to remain calm and perform effectively under pressure
* Strong verbal and written communication skills
* Customer focus with a commitment to delivering excellent service
* Professional and confident telephone manner.
* Good numerical and analytical ability.
* Highly organised with the ability to prioritise and manage multiple tasks simultaneously (essential).
* Collaborative approach, able to work effectively across different teams and departments in the business.
* Positive, approachable, and adaptable with a friendly, professional attitude.
Additional skills
Language skills would be beneficial
Experience of working in a busy sales environment and with associated ERP software systems would be beneficial.
The Package
* Depending on experience
* TOIL
* 35 hours a week
* Company pension
* Life Assurance
* Uniform
* Company social events
* On-site parking
Date Posted:
31st
JUL
Deadline to apply for this role:
15th August 2025
To apply for this role, please contact Kirsty Mitchell by email hr@baldwinboxall.co.uk or call 01892 600965.
Baldwin Boxall embraces diversity. Our company values the unique perspectives and varied experiences each individual brings.
We encourage applications from all backgrounds, and our employment decisions are based on skills, merit, and qualifications without bias towards race, colour, religion, nationality, gender, sexual orientation, gender identity, age, disability, veteran status, or any other aspect of diversity.
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