As our first dedicated Sourcing & Supply Chain Manager, your mission is to transform our advanced humanoid robot from a high-performance prototype into a scalable, profitable, and globally available product. You will be the commercial architect of our supply chain, ensuring that every sub-assembly—from custom actuators to bespoke electronics—arrives on time, on budget, and at world-class quality.
Our social humanoid robots are the pinnacle of advanced engineering, with thousands of components. This role will be pivotal in our efforts to scale our production and allow our robots to reach the masses. We’re incredibly proud of our product and our internal motto is ‘Be Wow!’, everything we do is Wow and this role will help us deliver that Wow to the world.
Remote Role with occasional visits to Falmouth, Cornwall required
Main Responsibilities
* Strategic Supplier Identification: Identify, vet, and onboard global suppliers
* Contractual Architecture: Lead the negotiation of Master Service Agreements (MSAs), Statements of Work (SOWs), and Quality Agreements
* Relationship Management: Act as the primary commercial point of contact for third-party manufacturers, monitoring ongoing performance and capacity
Cost Management & BOM Optimization
* BOM Cost Reduction: Execute a strategy to drive down the total Bill of Materials cost through negotiation, volume tiering, and alternative sourcing
* Value Engineering Collaboration: Work with the NPI and Engineering functions to identify "Design for Cost" opportunities
* Total Landed Cost Analysis: Manage the full cost of parts, including duties, freight, packaging, and insurance, to ensure accurate margin forecasting
Production Planning & Logistics
* Lead-Time De-risking: Monitor long-lead time components items and implement strategies to mitigate supply risks
* Inventory Control & "Call-Offs": Establish call-off agreements and Just-In-Time (JIT) delivery schedules to balance cash flow with production uptime
* Global Logistics Oversight: Coordinate international freight and manage customs compliance to ensure parts arrive on schedule
Quality Assurance & Remediation
* Closed-Loop RMA Management: In partnership with Quality Engineering, manage the Return Merchandise Authorization (RMA) process for components that fail QC
* Financial Recovery: Negotiate credits, replacements, or rework costs with vendors for non-conforming components
Qualifications, Knowledge, Key Skills And Experience
* Minimum 5 years in supply chain/sourcing, specifically having taken at least one complex hardware product from Prototype / Low Rate Initial Production to Mass Production
* Degree in Supply Chain Management, Industrial Engineering, Business Operations or a related field
* Experience with multi-level BOMs (1,000+ line items) involving PCBA, precision machining, sensors and wiring looms, and actuators.
* Proven experience managing Contract Manufacturers (CMs) and Tier 1 vendors across the globe
* Direct experience drafting and negotiating Master Service Agreements (MSAs), Statements of Work (SOWs), and specialized "Call-off" agreements for just-in-time delivery
* Understanding of shipping terms, customs duties and regulations for shipping globally
* Excellent price and lead time negotiation skills
About Engineered Arts
Engineered Arts is the leading manufacturer of full-size humanoid robots used for entertainment, education and communication. With 20 years of hardware and software development, our robots have been sold in over 30 countries worldwide with customers such as NASA, PwC, Meta and many more.
Our Ameca robot is well known as ‘the face of AI’ and a social media viral success, taking advantage of the generative AI craze. Along with our ultra-realistic Mesmer range of animated figures our robots continue to surprise and excite visitors at museums, theme parks, visitor attractions and trade shows as well as aid leading universities with AI and robotics research. Our robots are poised to break into the future mega-expansion service robot segment, with applications such as front of house, receptions, check-in desks, information points and PoS.
We are a team of dedicated engineers and creatives striving to develop the very best experiences for our customers. Our internal motto is ‘Be Wow’, everything we do is fun, entertaining or surprising to encounter. We always push the boundaries of what is possible in humanoid robotics, researching and developing new systems and techniques to further their appeal. We explore and challenge the human perception of robots as well as the fear and discomfort and the excitement and joy life-like mechanical humanoids present.
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