Job Description IT Vendor Manager
Permanent
Leeds (Hybrid Working)
The IT Vendor Manager manages IT with a combination of contract, performance, relationship, and risk management roles with IT vendors.
They will manage the operational working relationships with vendors to ensure that contractual commitments are delivered across IT, ensuring ownership of these amongst leadership in line with Corporate SLA commitments.
Align department objectives and associated metrics with those of the business through working closely with the Procurement department, ensuring the vendor process is well understood and executed. Manage an internal team to provide day to day vendor requirements including financial controls and risks.
Operational
Establish IT sourcing frameworks and IT procurement procedures and processes in conjunction with the Procurement & TMO departments that balance cost, risk and agility.
Classify, rationalize, and optimize the vendor portfolio, prioritizing agreed strategic vendors.
Manage regular senior-level collaborative meetings between the vendor and the IT vendor owner ensuring QBRs and lower level interim reviews and performance feedback mechanisms are scheduled, organized and actions are completed.
Create contract, performance, relationship, and risk management procedures...