C&M Travel Recruitment is seeking a talented Customer Experience Manager to enhance school travel experiences. You will play a pivotal role in shaping how young travellers experience educational trips, focusing on customer satisfaction and service excellence.
This position involves analysing feedback, addressing service challenges, and ensuring compliance with industry regulations. The ideal candidate will have strong customer service skills, experience in the travel sector, and a passion for innovation.
Benefits include a salary around £34k, hybrid working, and opportunities for travel and development.
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