Deputy Manager Retirement Village Witney, OX28 5DG £50,000 excellent benefits (negotiable) Full-time | 40 hours/week Occasional Weekend rota as Duty Manager Were dedicated to delivering person-centred care and helping residents live life to the fullest all while creating an inclusive, supportive workplace. Our values: Brave, Caring, Responsible. As Deputy Manager, youll support the Village Manager in daily operations, lead a motivated team, and ensure an exceptional customer experience in a premium environment. Job Purpose Responsible for the management, co-ordination and running of the following customer facing departments: All hospitality departments Spa and Wellness department Laundry and Housekeeping Activities Overview To support the Village Manager in leading the business on a daily basis and planning for monthly operational delivery to ensure high levels of customer satisfaction and experiences in a first-class environment through leading and supporting the operational Heads of Departments. To establish and maintain the values of the business, ensuring a motivated, skilled and customer focused team, leading through Head of Departments. To work with Village Manager and Head of Department colleagues to provide commercial awareness to the hospitality areas, increasing revenue, managing cost and staffing budgets. To ensure the village meets all regulatory and statutory requirements including fire, health and safety, COSHH, RIDDOR, HACCP, employment and compliance with the appropriate Acts. What were looking for: Proven experience leading multi-functional teams Strong Hospitality management background Skilled in recruiting, supervising, and motivating staff Passion for delivering exceptional service