Job Description Assistant Betting Shop Manager £31,000 - £36,000 depending on experience ( Tips Bonus Benefits package) We are open 24/7 so will require the team to be available to work evenings, nights, and weekends to cover all sporting events for our customers. Do you have a passion for all things sport, paired with experience in the retail betting industry? Do you want to be part of an exciting new area of growth for us where you’ll have a real impact on the business and full autonomy around your work and how it's managed? If yes – you’ll want to read on… Our Luton Casino are on the lookout for a highly motivated and experienced Assistant Betting Shop Manager to help us develop and deliver an entirely new way of offering sports viewing and betting on sport in the UK. As our Assistant Betting Shop Manager, you will: Manage the overall operations of the betting shop. Provide exceptional customer service by assisting customers with placing bets, answering inquiries, and resolving issues in a professional manner. Assisting to train, coach, and motivate staff to deliver outstanding customer service and meet sales goals. Ensure compliance with all regulatory requirements and company policies, including responsible gambling practices. Maintain a clean, organized, and safe working environment for staff and customers. Collaborate with other departments within the venue to support business objectives. LI-GB1 LI-Onsite