?? Application Support Consultant - Hemel Hempstead ??
Are you passionate about technology and love helping businesses succeed? Do you enjoy problem-solving and working with innovative software? If so, we want you on our team!
What You'll Do ??
As an Application Support Consultant, you'll be the go-to expert for customers, helping them navigate technical challenges. Your role will include:
* ?? Supporting ERP Modules: Accounting, Stock, CRM, E-Commerce, BI, and Supply Chain.
* ?? Responding to Customer Queries: Investigate issues and provide solutions with care and professionalism.
* ?? Documentation: Record problems, solutions, and best practices for future reference.
* ?? Collaboration: Work with colleagues and customers to troubleshoot and resolve technical challenges.
Who We're Looking For ??
* ? A systematic approach to problem-solving with strong analytical skills.
* ? Initiative and the ability to work independently or in a team.
* ? Excellent written and verbal communication with a friendly, empathetic manner.
* ? Confidence managing customer experience under pressure.
Qualifications & Experience ??
1. Experience with Accounting, ERP, or Business Managemen...