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Change manager

London
Change manager
Posted: 22h ago
Offer description

Job Description MiQ is not your average programmatic media partner. We are experts in data science, analytics and omnichannel programmatic trading with a focus on quality and performance. We are seeking a motivated, dynamic Global Product Marketing Manager to support our growing global team. We are currently looking for a Workday Change Manager to take responsibility for driving effective change management strategies, communications, training, and stakeholder engagement to ensure the successful adoption of Workday solutions across MiQ. This role partners with HR, IT, Finance, and business leaders globally, ensuring that Workday-driven process changes are clearly articulated, efficiently rolled out, and embedded within the organization. The Change Manager will act as an advocate for best practice, supports readiness and go-live activities, and coordinates ongoing feedback and continuous improvement efforts. Key Responsibilities Design and execute end-to-end change management plans for Workday releases, new feature launches, and process updates, using structured methodologies tailored to MiQ’s environment. Collaborate with HR partners, business process owners, and external consultants (e.g., CloudRock) to identify impacts, risks, and mitigation strategies for changes to Workday processes and modules. Develop and deliver clear communications, stakeholder engagement activities, and readiness assessments for impacted user groups, ensuring alignment with MiQ’s change management principles. Design and facilitate workshops, feedback sessions, and communications to drive engagement and adoption Manage global L&D administration in Workday Learning: create courses, enrol teams, view/transcript learning records, and generate training completion reports. Support business process improvement, process governance, and continuous improvement activities linked to adoption and ongoing releases. Act as a first point of escalation for user issues related to new ways of working in Workday, working with HR/Finance/Admin/IT to resolve and document outcomes. Monitor business process adoption rates and readiness, collect and analyze feedback, and recommend improvements for future change initiatives. Ensure that change management activities meet compliance requirements regarding communications, documentation, and training for different roles and regions. Champion a culture of open dialogue and feedback in line with MiQ’s belief that technology changes must be paired with effective communication. What You’ll Bring Change Management (e.g., Prosci, ACMP, or similar) Project Management (e.g., PMP, PRINCE2) is an advantage, but not essential Demonstrated experience leading change management, organizational transformation, or technology-driven change programs. In-depth understanding of processes, system implementations (in Workday), and global organization dynamics. Strong stakeholder management and communication skills, with a proven ability to develop training content, end-user guides, and communication materials. Advanced analytical skills; experience in reporting, data validation, and workforce analytics. Exposure to process governance, compliance, and continuous improvement methodologies. Experience in cross-functional and matrix-team collaboration. We’ve highlighted some key skills, experience and requirements for this role. But please don’t worry if you don’t meet every single one. Our talent team strives to find the best people. They might see something in your background that fits this role, or another opportunity at MiQ. If you have a passion for the role, please still apply. What’s In It For You MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we’re always moving towards becoming an even better place to work. Values Our values are so much more than statements. They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small. We do what we love - Passion We figure it out - Determination We anticipate the unexpected - Agility We always unite - Unite We dare to be unconventional - Courage Benefits Every region and office has specific perks and benefits, but every person joining MiQ can expect: A hybrid work environment New hire orientation with job-specific onboarding and training Internal and global mobility opportunities Competitive healthcare benefits Bonus and performance incentives Generous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives Employee resource groups are designed to connect people across all MiQ regions, drive action, and support our communities

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