Guest Experience Leader (Hiring Immediately), Hemel Hempstead
Client: Wagamama
Location: Hemel Hempstead, United Kingdom
Job Category: Other
EU Work Permit Required: Yes
Job Views: 4
Posted: 08.05.2025
Expiry Date: 22.06.2025
Job Description:
Front of House Manager | Full Time
At Wagamama, we celebrate individuality and personality over perfection. With over 165 restaurants across the UK and Ireland, we are looking for a Front of House Manager to join us on our journey to nourish both body and soul.
The Role:
As a Front of House Manager, you will lead with passion, creating a positive environment for our guests and team. You will support continuous coaching and development, drive restaurant performance, and deliver excellent results.
We are looking for someone who:
* Is passionate about supporting and developing their team to achieve high standards
* Has experience in shift planning, managing labor, and understanding financial performance
* Loves celebrating success and recognizing individual needs
What’s in it for you:
* Biweekly pay and share of tips
* Access up to 30% of earnings before payday with Wagestream
* £1000 annual bonus opportunity
* Flexible hours to support your side hustle
* Free food on shift and 50% off outside work
* Industry-leading family-friendly policies, including 26 weeks full pay and 13 weeks half pay for expectant or adopting individuals
* Opportunity to experience new menus first
* Wagamama parties and VIP guest events
* Recognition as a nationwide love above the door legend
Additional benefits include pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, gym memberships, and long service awards.
Be You, Be Wagamama:
Wagamama is proudly part of the Disability Confident scheme.
As this role is based in an airport, successful applicants must apply for an airport pass (paid for by Wagamama). This involves providing 5 years of continuous references and completing a DBS check. If a pass cannot be obtained, alternative vacancies in nearby non-airport locations will be considered.
*Tips are 100% for our teams. The amount varies by restaurant and is at guests' discretion. Tips are not considered wages and are not guaranteed.
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