Job information
Post No. POSN Employment Support Advisor
Newport City Council are looking to recruit an Employment Support Advisor for the delivery of the Department of Work and Pensions (DWP) Restart programme. We're looking for an experienced candidate or someone with transferrable skills, who can work with long term unemployed, supporting them to eliminate barriers and to successfully gain sustainable employment.
The roles will entail the following tasks: -
* Liaising with DWP and Serco to deliver Warm and Cold Handover appointments
* Delivering initial appointments including, diagnostic assessments, action planning and rapport building
* Managing a caseload of up to 70 customers, ensuring that all administration, quality, compliance and performance targets are consistently achieved.
* Offering In-Work Support so participants have regular contact and assistance during the first 6 months of employment.
* Identification of barriers and assessment of needs so SMART action plans are created that will enable participants to achieve positive progression.
* Access a range of qualifications and support to eliminate barriers and secure sustainable employment and other project outcomes
* Offer advice and guidance and employment support including CV writing, interview skills, careers advice and job searching
* Tracking of distance travelled and progress towards operational outcomes
* Working within a team and with partner organisations to ensure that participants receive excellent employment support.
We're looking for experienced employment advisors or candidates with the transferrable skills needed to deliver consistent results on the programme
For further information, please contact Barry Rennocks at
This post is exempt from the Rehabilitation of Offenders Act and is subject to a satisfactory Disclosure and Barring Service Check.
We welcome applications for all our jobs in either Welsh or English. An application submitted in Welsh will not be treated less favourably than an application submitted in English.
Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from minority ethnic communities represented (or living) in the city. Selection will be made on ability and skills to undertake the role.
Newport City Council is not currently supporting applicants with sponsorship for right to work. In applying for a vacancy, applicants should already have the right to work in the UK.
Our values Fairness for all, Making a difference, Being responsible, Working together
Ein gwerthoedd Tegwch ar gyfer pawb, Gwneud Gwahaniaeth, Bod yn gufrifol, Gweithio gydan gilydd