Client:
Royal Devon and Exeter NHS Foundation Trust
Location:
Exeter, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
07c2cfb88979
Job Views:
6
Posted:
04.04.2025
Expiry Date:
19.05.2025
Job Description:
Role Summary
Are you both inspired and inspiring? Both are essential attributes for the post of System Developer for EVA (ServiceNow), where you will make a real difference, and provide leadership to passionate, hard-working teams. The Royal Devon University Healthcare NHS Foundation - host employer for the NHS People Digital Programme - is seeking a knowledgeable, creative, and ambitious individual for this critical management role.
About the Role
The benefits of the People Digital programme are myriad:
* Scaling will move Devon towards a unified model, at a system level, which takes advantage of common processes, policies, governance, and operating models to deliver a consistent employee experience across the system.
* Digital will give our frontline workers a consumer-grade experience and simplified route to get support from People Services, through the integration of our people digital landscape and the introduction of an automated and intuitive people portal.
* It will enable us to have a single source of truth for people data, to support reporting and strategic workforce planning.
The post sits within the People Digital Services Products Team which forms part of the One Devon People Digital Services covering multiple NHS trusts. This post is responsible for delivering a seamless delivery and usage of a single digital front door (Service Now) to People Services across Devon.
* The day-to-day management of EVA (ServiceNow HRSM), workflow optimisation and development plus management and development of enhancements within the Product.
* Optimisation and administration of the corporate Service Now foundations such as HRSM (Incident, Problem, Change, Knowledge, Catalogue), Flow Designer, Virtual Agent (VA), Integration Hub (IH) and Configuration Management Database (CMDB).
* Improvement of automated complex and non-complex processes and manual checks on data received, liaison with data providers to address issues.
* Maintaining and analysing business rules, client scripts, UI Actions, UI Macros, CMS Pages, Notification events and Service Portal.
* Ensuring robust application of Information Governance and Policies through planning for backup and recovery of database information, managing system security & user access.
* Applies NHS Best Practice Guidelines in the administration of secure Health & Social Care Network (HSCN) facing websites and user password management.
* Providing expert technical advice and support to the EVA Product team including senior stakeholders.
* Attend meetings as appropriate and, when required, to act as the One Devon People Technology team representative.
Working hours per week: Monday to Friday - Flexible
Interview date: To be confirmed.
For further information please contact: Aaron Werner, Software Consultant.
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential.
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over, staff, making us the largest employer in Devon. Our core services cover more than 2, square miles across Devon.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).
Salary is not the only financial benefit. You will have access to an extensive range of staff discounts on shopping, fitness and leisure options.
* National discount services such as the Blue Light Card and Health Service Discounts.
* Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter.
* Car lease schemes.
* The NHS Pension scheme (one of the most generous and comprehensive in the UK).
* Cycle to work scheme.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
Bank or payment details should not be provided when applying for a job. All applications should be made via the 'Apply now' button.
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