Contract Type: Permanent
Hours: Full time
Disability Confident: Yes
Closing Date: 04/04/2026
About this job
Plant/Tool Hire Cardiff £29,000-£31,000 Quarterly Bonus A growing plant and tool hire business is looking for an experienced Hire Controller to join its Cardiff depot.
This is a key operational role, ensuring the smooth running of the hire desk, supporting customers, and helping drive business growth.
If you have experience in hire operations, fleet management, or customer‑facing depot roles, this could be the perfect next step in your career.
Key Responsibilities
* Manage depot hire operations, ensuring high service standards
* Oversee hire fleet stock levels and maximise availability to meet business needs
* Audit and quality manage hire contracts, including new hires and off‑hires
* Handle customer enquiries and support sales activities
* Support logistics and transport coordination for efficient service delivery
* Identify new business opportunities and contribute to sales growth targets
* Assist the depot team when the Depot Manager is unavailable
Skills & Experience
* Experience in hire operations or similar depot/branch management role
* Strong organisation and communication skills
* Ability to develop customer relationships and negotiate effectively
* Confident working independently and under pressure
* Competent with IT and systems relevant to hire or fleet management
* Experience in selling products or services to end users is a plus
* Flexible and proactive approach to support business objectives
* Experience in plant, tool, or construction hire is desirable but not essential
* If you have the right operational and customer‑focused experience, you can succeed in this role.
Benefits
* Competitive salary: £29,000-£31,000 quarterly sales bonus
* Loyalty bonus scheme
* 32 days holiday (including bank holidays)
* Pension (auto‑enrolment)
* Group life assurance (3x salary, after probation)
* PerkBox & birthday gift
* Working hours: 7:30am - 5:00pm
Proud member of the Disability Confident employer scheme
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