Join to apply for the Account Handler role at The Ardonagh Group
Overview
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Stevenage.
Responsibilities
* Support a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise.
* Provide excellent customer service and leverage relationship-building with clients to drive satisfaction and retention.
What we are looking for
Some experience of SMEs and Commercial Combined Insurance Industry is essential for this role; the rest is about your personal qualities:
* Bring your best self to work every day to give clients the best possible experience.
* Proactive, use your initiative and show entrepreneurial spirit.
* Confidence to work with clients by phone and email; customer service experience is important.
* Work well with your team, have a positive outlook, be engaging, collaborative and adaptable to change.
* Demonstrate honesty and integrity in a financially regulated environment.
Benefits
* Holiday entitlement of 26 days plus bank holidays
* Opportunity to progress your career across the Ardonagh family
* Support to gain CII or ACII qualifications
* Pension scheme
* 24-hour support for physical and mental wellbeing
* One paid volunteering day to give back to our communities
* The Spotlight Awards
Additional information
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These may include verifying recent employment, address, credit history and a standard criminal record check. We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance in writing.
Equal Opportunity
Everywhere is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
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