Service Advisor Needed, in Bury
1. Location: Bury
2. Working Hours: Monday to Friday, 8am - 5:30pm (NO WEEKENDS)
3. Salary: Competitive, based on experience, up to £34,000p/a
4. Team: Friendly team of 5
Our client; a well-established family-run independent specialist group, is seeking an experienced Service Advisor to join their team. This is a fantastic opportunity for someone with automotive service experience who is looking to work in a friendly and supportive environment. The role offers the chance to work with a dedicated team, without the weekend hours.
Key Responsibilities of the Service Advisor:
• Act as the first point of contact for customers, managing service bookings and enquiries.
• Provide expert advice on vehicle repairs, maintenance, and service options.
• Communicate effectively with customers, ensuring their needs are understood and met.
• Coordinate with the workshop team to ensure jobs are completed on time and to high standards.
• Handle customer complaints and queries professionally, ensuring customer satisfaction.
• Manage administrative tasks such as invoicing, quotations, and order tracking.
• Maintain a high level of product knowledge to provide accurate information to customers.
What We’re Looking For in a Service Advisor?
• Proven experience as an Automotive Service Advisor in an independent, main dealer, or car supermarket environment.
• Excellent communication skills with the ability to build rapport with customers.
• Strong organisational skills and attention to detail.
• Customer-focused with a keen desire to meet their needs and exceed expectations.
• Ability to work well in a small, close-knit team.
• A full UK driving licence.
If this Service Advisor role in Bury sounds like the right opportunity for you, or if you're interested in other automotive roles in your area, please contact Cecily Calder at Perfect Placement UK Ltd.
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today!