Why Work for Total Training Provision?
At Total Training Provision, we believe educationshould empower people, strengthen organisations, and change lives. Our work is driven by our values of Accountability, Excellence, Trust, Service, Gratitude, Innovation, and Collaboration, and these values shape how we support our learners — and our people.
You'll join a supportive, ambitious organisation where quality matters, innovation is encouraged, and your expertise is genuinely valued. We invest in our staff, trust you to do your job well, and give you the autonomy to make a real difference every day.
If you're passionate about leadership development and want to work somewhere that combines high standards with a strong.
The Role:
Accountability for the delivery of a cohesive and comprehensive referral strategy to generate starts for Apprenticeships. Establish and create referral pathways from employers and key stakeholder organisations. Working with such partners to promote the full range of TTP Apprenticeship services. Ensure a coordinated approach with operational delivery and provide management information on the impact of start generation approaches.
Key Role Responsibilities:
* Manage and build referral strategies to ensure the success of Apprenticeship programmes, to ensure volumes of starts to meet KPI's
* Work with Employers to create opportunities for progression and employment
* Carry out Organisational / Training Needs Analysis with employers to establish the most appropriate programmes and needs
* Work with the Curriculum teams and operational delivery teams to ensure the opportunities are then maximised with learners for better outcomes
* Responsible for stakeholder engagement and associated influence which supports contract performance and business development.
* Developing and managing specialist partner or supplier services to support learners achievement and progression
* Reviewing the success and progress of referral delivery and conversion to achievement, distance travelled and other outcomes
* Maintain strong relationships with the Delivery Teams across the contract areas to ensure conversion from start to achievement
* Ensure that starters to any programme are contractually compliant and eligible, working closely with the Administration team
* Work with marketing teams to ensure promotion of the programmes in line with referrals and expectations
* Support social media campaigns, networking, attend events and employer relationship development
* To work effectively with the Operations Managers and delivery team to effectively transition referral pathways into operational delivery, including supporting the forecasting and awareness of anticipated delivery volumes and locations
* Deliver open days and information sessions to promote the programmes
* Support with learner and stakeholder feedback; contributing to TTP's cycle of quality improvement
* Maintain learner records accurately, both hard copy and electronically, and ensure all evidence is readily available and accessible for audit and quality purposes
* Undertake any other tasks and responsibilities appropriate to the level of this post
* Comply with all TTP policies and procedures
* TTP is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share and promote this commitment.
The Essentials - What are we looking for?
* Proficient with Microsoft 365- Word, Excel, PowerPoint, Microsoft Teams, Zoom
* English and maths to at least Functional Skills level 2 or equivalent
* A detailed knowledge and understanding of Apprenticeship Programmes
* An understanding of DfE Funding Rules
* Ability to present to multiple audiences
* Deliver high levels of customer service that lead to employer and learner engagement
* Strong communication skills with the ability to effectively liaise with a range of stakeholder relationships, both internally and externally
* Ability to profile and forecast activity of referrals and to meet and exceed targets
* Proven track record of working with people with complex barriers to engagement and progression
* Excellent interpersonal skills to be able to engage with colleagues and candidates
* Excellent communication skills, verbal and written
* Ability to plan and organise own caseload and diary unsupervised
* Conduct your role in line with the behaviour aligned with our company values
* Comply with and follow all processes within the Safeguarding Policy, ensuring that the safety of all learners is paramount.
* Comply with and follow all processes within the Health and Safety Policy
* Comply and follow all processes within the IT Policy, Data Protection and Information Security Policy
* Promote equal opportunities and recognition of diversity throughout the company
* Ensure the maintenance of confidentiality and professionalism at all times
* It is essential that you are committed to upholding our company values and consistently acting in a way that places the learner and their wellbeing at the heart of everything you do.
* It is essential that you have a commitment to behave in a way that meets our company values and that places the leaner and their wellbeing at the heart of what you do.
Safeguarding & Inclusion:
Total Training Provision is committed to safeguarding and promoting the welfare of children and vulnerable adults. An enhanced DBS check will be required. We are proud to be an inclusive employer, committed to creating a workplace where everyone is treated with dignity, respect, and fairness.
Equal Opportunities & Safer Recruitment:
At Total Training Provision, our values of Accountability, Excellence, Trust, Service, Gratitude, Innovation, and Collaboration underpin our commitment to equality, diversity, and inclusion. We are dedicated to providing a fair, inclusive, and supportive working environment where everyone is treated with dignity and respect and has the opportunity to succeed. We welcome applications from individuals of all backgrounds and make all recruitment, selection, and progression decisions based on merit, skills, experience, and potential.
Total Training Provision is committed to safer recruitment practices. This role involves working with children, young people, and vulnerable adults and is therefore subject to a full enhanced DBS check, which must be clear and will be carried out as part of the recruitment and onboarding process. Employment is conditional upon satisfactory checks and references.
We actively promote a culture where safeguarding, equality, and professional conduct are everyone's responsibility.
Total Rewards:
* Total Leave – All staff benefit from 25 days annual leave + extra Christmas shopping day + extra day for Birthday + 8 Bank Holidays = Total 35 Days
* 2 Years' Service – Staff who have passed 2 years' service get an additional 2 days leave
* 5 Years' Service – Staff who have passed 5 years' service get an additional 2 days leave
* 10 Years' Service – Staff who have passed 10 years' service get an additional 2 days leave
* Total Work Anniversary – Vouchers for colleagues who reach a work anniversary, £10 for every year reached
* Total Health – Staff will have access to the Westfield Health Plan once they have successfully passed their probation & Health Assured from Day 1.
* Total Fridays – Early Finish Fridays. On the 2nd Friday of every month, staff benefit from a 3pm finish
* Dress Down Fridays – Every Friday, staff do not need to wear formal work clothes.
* Buy & Sell – Buy up to 5 days of annual leave and sell up to 3.