Job Summary
Are you currently looking for an exciting opportunity to work for one of the largest NHS Trusts in the country? Are you ready for your next challenge? Do you want to try a new area of work? If the answer is yes, we can help make that happen!
Who are we looking for?
* A can-do person who gets involved and makes things happen.
* Fabulous admin-based skillset.
* Not phased by working in a busy and fast paced office.
What can we offer?
* Supportive teams who want you to shine.
* Opportunity to get involved and influence what we do and how we do it.
* Opportunity to help and support our senior managers and Trust Directors do what they need to do.
* The role is located onsite at our Queen Elizabeth Hospital site where the team is based, but there may be times when cross-site travel is required.
Main Duties, Tasks & Skills Required
* Provide full administrative and secretarial service to the team.
* Diary management, arranging meetings including venue hire, catering & equipment.
* First point of contact for staff & visitors.
* Receive, prioritise & respond to incoming telephone calls, emails and other communications.
* Compile letters.
* Prepare and distribute agendas, attend meetings, take minutes and distribute.
* Collate information, design and produce documents for the division using a range of skills and software required; create flow charts, presentations (PowerPoint) and databases (Excel).
* Obtain personal & confidential information as required.
* Devise, implement & maintain systems for ease of filing & retrieval of documents.
* Raise purchase orders on Trust finance systems.
* Undertake office organisation.
* Produce documents for the manager, such as spreadsheets, contracts, letters, memos, policies and guidelines.
About Us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this means being committed to making reasonable adjustments needed for you to carry out your role.
Person Specification
Qualifications
* Good General Education (eg. GCSE English and Maths A-C, GCSE LEVEL 9-4).
* Business Administration NVQ level 3 or equivalent experience in an Administrative environment.
Essential Experience
* Experience of dealing with the Public/Customer service experience.
* Experience of working in a Secretarial/Administrative role with a proven track record of problem solving.
* Good Organisational skills.
* Able to use own initiative and deal with the unpredictable.
* Able to work under pressure and to multi-task.
* Able to work to deadlines.
Desirable Experience
* Experience of working in a busy environment.
* Experience of working in Healthcare.
* Previous experience of transcribing formal minutes.
Additional Criteria – Essential
* Knowledge of dealing with non-routine issues such as problem solving for an area of work.
* Good communication / customer care skills both written and verbal demonstrating sympathy and compassion.
* Good keyboard/IT skills.
* Good organisational skills and ability to multitask.
* Good time management skills.
* Ability to deal professionally with enquiries from staff, patients and visitors.
* Understand confidentiality and apply the principles in everyday working practice.
* Pay attention to detail where there are predictable interruptions to the work pattern.
* Ability to deal with stressful situations and sensitive issues.
* Work effectively and flexibly as part of a team to meet the needs of the services.
* Confident in dealing with people at all levels.
* Must be able to demonstrate an understanding of equality and diversity.
* Mature open and flexible approach to work.
* Demonstrates care and compassion.
* Good inter-personal and communication skills.
* Ability to travel to multiple sites.
Additional Criteria – Desirable
* Ability to work under pressure and deal with stressful situations.
Pay Scheme
Agenda for Change
Band
Band 4
Salary
£28392.00 to £31157.00 Yearly
Contract
Permanent
Working Pattern
Full-Time, Flexible Working
Reference Number
304-1100333
Job Locations
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
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