FTC Project until end of 2028
An established organisation is seeking an experienced Business Analyst to support strategic system and process initiatives across its commercial and office-based functions.
This role forms part of a long-term internal project running through to 2028 and reports directly to the IT Manager, working alongside an internal Project Manager, internal and external technical teams.
The Role
You will focus on commercial operations including purchasing, finance-related processes, order management, and associated system workflows.
The organisation is evolving away from a highly customised legacy ERP platform and introducing a mix of third-party and off-the-shelf solutions. Your role will be to define current processes, shape future requirements, and support implementation through to decommissioning of legacy systems.
This role includes international travel:
Initial visit to USA
A follow-up visit during delivery
Potential short-stay European travel
Possible later visit to a major USA showroom
Key Responsibilities
Lead cross-functional workshops with purchasing, finance, and commercial teams
Document and model AS IS and TO BE processes
Define requirements for new platform capabilities
Support Agile ceremonies, backlog refinement, and story creation
Work closely with third-party software providers
Provide structured reporting across project milestones
Support architectural decisions around in-house vs third-party ownership
Contribute to system simplification and process optimisation What We're Looking For
5+ years' Business Analysis experience
Background in Retail, B2B environment, or commercial environments
Experience working with ERP, finance, or order management systems
Comfortable working across international stakeholders
Strong analytical and documentation capability
Able to challenge legacy thinking and propose improvements
Confident operating in an evolving SME environment
Experience in organisations modernising legacy systems
Wireframing or collaboration with UI/UX teams (desirable) This role would suit a commercially minded BA who enjoys working across different geographies and shaping the future operating model of a growing international business.
Fixed term contract running until the end of 2028
Sutton-in-Ashfield based office, Nottinghamshire
Hybrid working policy: 3x days per week minimum
Salary £55,000 - £65,000