HR Systems Administrator - Permanent - Remote
Job Title: HR Systems AdministratorContract: PermanentSalary: £40,000 - £45,000Location: Predominantly home-based with occasional travel to siteHours: Full-time
Role details - HR Systems Administrator
We are currently looking for an expert HR Systems Administrator to join an excellent business during a period of great change and transformation.
You will be responsible for supporting the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all HR System queries.
HR Systems Administrator - What will you be doing?
1. First line support: serving as the initial contact point for HR system queries through the HR helpdesk ticketing system.
2. Pro-actively responding to queries, providing accurate information, and resolving issues in a timely manner within service level agreement or escalating to HR Systems Manager when needed.
3. Troubleshooting and Issue Resolution: Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant teams to identify root causes of issues and implement effective solut...