We are currently seeking an experienced Revenues Manager to lead our Council Tax, Business Rates and Inspections service within a busy local authority in the East Midlands .
This is a senior operational role requiring strong technical expertise and proven people management skills. You will manage 7 direct reports and play a key role in driving service performance, income maximisation, and statutory compliance.
Key Requirements
* Significant management experience is essential, including managing managers/team leaders
* Demonstrable experience addressing and improving poor performance
* Strong technical knowledge of Council Tax and Business Rates
* Confident operating at a strategic and operational level
* Experience working within a local authority or similar public sector environment
Key Responsibilities
* Provide strategic leadership for the Council Tax, Business Rates and Inspections service, ensuring all legislation, policies, procedures and objectives are implemented, reviewed and maintained
* Respond to Elected Member and MP enquiries as required
* Monitor and evaluate service delivery to ensure performance standards are met, collection rates are maximised, and services operate efficiently
* Work closely with Finance colleagues to ensure the accurate and timely completion of statutory returns
* Act as the Council’s lead technical specialist for Council Tax and Business Rates, advising on legislation and best practice
* Maximise income by growing and maintaining an accurate Council Tax base and Rating List, including identifying new domestic and commercial properties
* Liaise with the Valuation Office Agency, Enforcement Agents and other stakeholders to ensure effective administration and prompt collection
* Lead and manage teams to deliver a high-quality, customer-focused service, setting clear standards and managing performance effectively
* Provide expert, pragmatic advice to Team Leaders to support sound decision-making and risk management
* Manage a delegated budget, ensuring resources are used efficiently and effectively
* Lead the implementation of five-yearly Business Rates revaluations, ensuring records remain aligned with VOA data and government returns are completed on time
* Take an active role in annual billing and year-end processes, including Council Tax, Business Rates and Housing Benefit, supported by Managers and Team Leaders