Supporter Care Assistant (Full-Time | Temp Contract)
Location: Hybrid – 2 days/week in London office (set days), remainder remote
Contract: July – end November 2026
Hours: 34 hours per week
I am working with a well-known charity to recruit a Supporter Care Assistant for a key campaign period. This is a fantastic opportunity to join a high-impact team supporting two of their flagship fundraising initiatives.
Key Responsibilities:
* Handling phone and email enquiries from campaign participants
* Logging supporter interactions and updating records in the CRM
* Processing donations accurately
* Sending thank-you cards as part of the donor journey
Ideal Candidates Will Be:
* Warm, personable, and confident speaking with supporters
* Comfortable managing calls and admin tasks simultaneously
* Detail-oriented and organised
* Based in London (due to office-based days)
* Experience with supporter care or databases is a plus – full training provided
If you're passionate about making a difference and thrive in a supporter-facing role, this could be the perfect fit.
Apply online today to register your interest – interviews happening quickly.