This is a pivotal, transformation-focused role responsible for architecting and delivering the company’s digital and eCommerce offering. We are looking for a Head of Digital/eCommerce Transformation to lead the vision, define the digital architecture, and manage agency delivery to build a scalable, commercially viable platform. Hybrid role. Will be expected to be in the office 3 days per week. 12 month contract. Head of Digital/eCommerce - What you will be doing: · Leading the discovery and definition phase of the company’s digital and eCommerce transformation. · Shaping and owning the long-term digital architecture and platform strategy, ensuring it is future-ready and scalable. · Working with senior leadership to articulate and prioritise commercial goals for digital channels. · Translating business needs into technical requirements and user journeys for agency delivery partners. · Selecting and onboard technology partners, platforms, and integration tools. · Acting as the internal technical lead and external delivery manager – ensuring agency output aligns with business objectives and technical standards. · Developing a roadmap that balances launch-readiness with long-term maintainability and flexibility. · Establishing KPIs and success metrics for the new digital presence, from traffic and engagement to conversion and operational efficiency. · Identifying...