Sixways Clinic is a friendly, forward thinking surgery. We are looking for an experienced healthcare assistant to work within our friendly and supportive nursing team.
The role is for up to 26 hours per week and this can be spread through the week however it is a requirement to work 4-8pm on Mondays. We would consider applicants looking to work reduced hours as a job share.
Please note that should this vacancy attract sufficient interest it may be necessary to close the vacancy at an earlier date. We therefore suggest that you apply at an early stage to avoid disappointment.
Main duties of the job
The successful candidate will ideally have experience working within a General Practice setting. The post holder will have clinical system experience and knowledge of entering patient information onto the system. The post holder will be expected to undertake the following as part of their role: NHS Health Checks, ECGs, Wound care (where a management plan is in place), Stitch removal, Phlebotomy, Stock ordering and rotation Infection control and Prevention support. The role will include set time for purely for phlebotomy appointments.
Job responsibilities
The following are the core responsibilities of the Healthcare Assistant in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:
* Consult with patients and their families to undertake assessments of patient need.
* Deliver and assist clinical staff in the provision of treatment, preventative care, health promotion, long‑term condition management and patient education.
* Be an integral part of the general practice team.
* Provide clinical support to registered nurses and other healthcare professionals within the organisation.
* Deliver basic clinical care interventions under supervision, supporting continuity of care and patient safety initiatives. These interventions may include wound care, stitch removal, phlebotomy, conducting ECG, diabetic foot checks, urinalysis and intra‑muscular injections.
* Ensure specimens are recorded and ready for onward transport.
* Provide support during minor operations as required.
* Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisation's IPC Policy.
* Work within national and local protocols where these exist.
* Be aware of your duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children.
* Recognise the boundaries of your practice and know when and to whom patients should be referred.
* Support in the delivery of enhanced services and other service requirements.
* Support the administrative team on an as‑required basis.
* Undertake all mandatory training and induction programmes.
* Contribute to and embrace the spectrum of clinical governance.
* Maintain a clean, tidy, effective working area at all times.
* Attend a formal appraisal with your manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed.
* Undertake daily health & safety, emergency and fire checks.
* Maintain infection control procedures.
* Be aware of child health and child protection issues, local policies and referral procedures.
* Work in accordance with practice guidelines to assist the clinical team maintaining confidentiality.
Additional responsibilities
In addition to the primary responsibilities, the Healthcare Assistant has the following wider responsibilities:
* Participate in any audits as directed.
* Participate in local initiatives to enhance service delivery and patient care.
* Support and participate in shared learning.
About us
We are a 6 partner practice with an established nursing team consisting of 3 ANPs, 3 PNs, 1 HCA and 1 Phlebotomist. We have a light and airy nursing area, with dedicated treatment rooms. We are very committed to staff work life balance and are part of a strong Primary Care Network and are focussed at delivering high quality general medical services to our 11,000 registered patients.
Qualifications
* Has completed the Care Certificate or equivalent qualification and as detailed within CQCs GP mythbuster 57: Health Care Assistants in General Practice.
* Level 2 Safeguarding.
Experience
* Experience of working in a healthcare setting.
* Has worked in a primary care environment.
* Experience of using SystmOne software.
Clinical knowledge and skills
* Able to provide wound care/removal of sutures and staples.
* Ability to undertake patient medicals, including height, weight, BP, pulse and BMI etc.
* Able to perform venepuncture.
* Ability to undertake vaccinations.
* Ability to perform ECGs independently.
* Problem solver with the ability to process information accurately and effectively, interpreting data as required.
* Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity.
* Ability to work as a team member and autonomously.
* Excellent communication skills and effective in communicating and understanding patient needs.
* Sensitive and empathetic in distressing situations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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