The Role
We have an exciting opportunity for an experienced Integration Analyst to work in the Integration Services team. The role involves the design, test and implementation of a variety of diverse enterprise‑level data integrations and ensuring that they fulfil business needs.
Responsibilities
- Design and develop data integration and process automation solutions between a diverse range of University IT systems to deliver consistent, accurate and timely provisioning of data and increase efficiency for customers across the University.
- Support and maintain existing integrations to ensure ongoing accuracy and reliability of integrations within the changing University landscape.
- Design and maintain a reusable data platform through data warehousing and database design techniques for use by the Institutional Data Feed Service (IDFS) or equivalent technologies.
- Analyse University business processes and customer needs and provide advice and guidance to customers in order to tease out and understand non‑technical requirements. Translate these into technical requirements and engage and negotiate with system and data owners to create technical solutions to business process problems.
- Perform system administration and support on a variety of systems including Windows Server, Linux, Shibboleth, Grouper, Talend, MySQL and MariaDB to ensure a consistent and reliable level of service.
- Install and configure third‑party applications used to provide the IDFS, login gateway and group management services.
- Operate all necessary proactive and reactive measures to ensure service continuity and effectiveness.
- Ensure any issues are escalated efficiently and that management is aware of any issues and the consequences thereof.
- Assist senior management and other teams within NUIT and elsewhere in the University in the procurement of integration services and platforms across all NUIT supported applications.
- Act as an integration SME and use this knowledge to deliver excellence in operational support, project and change delivery and help in defining the future strategy.
- Understand the Technology Roadmap and assist in its implementation as directed.
- Deliver any project or change related activity as part of wider NUIT or NU project teams as required.
- Ensure that policies, standards, procedures and guidelines are followed.
- Perform any other reasonable duties that fall within the scope of the post, as allocated by the line manager.
About You
The role requires a good understanding of the University’s complex data architecture and processes and the ability to contribute to the development of clear technical documentation. You should have the skills required to form effective collaborative relationships with diverse teams (technical and non‑technical). Solid analytical, logical and problem‑solving skills and good attention to detail are essential. You will have sound planning and organisational skills and be comfortable working on multiple projects at once. Willingness to take responsibility for your own work and to share knowledge and support the team is required.
Knowledge, Skills and Experience
- Experience of working in an Integration Services team in an organisation of similar size and complexity.
- Technical background in the Integration Services technologies used by NUIT.
- Experience of working with third‑party vendors and delivering an effective integration service using their services.
- Interest in identifying and implementing new and innovative technologies to support customer needs, drive up quality and improve value.
- Working knowledge of Cybersecurity processes and practices.
- Experience working with multiple support and resolver groups across a wide variety of technologies.
- Able to demonstrate a focus on customer needs.
Attributes and Behaviour
- Encourages and facilitates collaboration, cooperation and results.
- Inspires, motivates and guides more junior team members.
- Supports organisational change agents to improve maturity and practices, in support of University goals and strategy.
- Mobilises themselves to support and enable change efforts.
- Analyzes situations quickly and effectively to determine the best way to deliver the required result.
- Keeps technical knowledge up to date and has a wider understanding of the technology landscape inside and outside their area.
- Sets and accomplishes challenging goals.
- Defines standards in terms of doing what is appropriate and doing it well.
- Leads by example in delivering high quality outcomes that they take responsibility for.
Qualifications
- A relevant technical qualification (degree equivalent) or equivalent technical experience.
Job Summary Categories
- Development, management and support of data management and integration solutions
- Business analysis
- Application configuration
- Database management and support
What we offer
- A mature and collaborative Integration Services function.
- Time and support for learning, certification and professional growth.
- A supportive environment that values innovation, evidence‑based decision‑making and continuous improvement.
Closing Date: 05 July 2026
Newcastle University is a global University where everyone is treated with dignity and respect. We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity and celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are a proud equal opportunities employer and encourage applications from individuals who can complement our existing teams.
We are also a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.
