Job Overview
An exciting opportunity to support nationally commissioned specialist pain services. We are seeking a motivated and detail‑oriented Senior Information Analyst (Band 5) to join the Complex Regional Pain Syndrome (CRPS) and Complex Cancer Late Effects Rehabilitation Service (CCLERS) at the Royal United Hospitals Bath NHS Foundation Trust. This role supports specialist clinical services through high‑quality data, analytics, reporting and digital solutions that inform patient care, service delivery, national reporting and commissioning.
About The Role
This key role requires excellent attention to detail, strong communication skills, and the ability to manage multiple workstreams independently and as part of a multidisciplinary team.
Key Responsibilities
* Deliver accurate, timely and high‑quality analysis and reporting of complex clinical and patient‑reported outcome data.
* Support the development, maintenance and improvement of specialist clinical databases.
* Contribute to the transformation of Complex Pain Outcomes data into a Secure Data Environment.
* Act as a liaison between clinical teams, patient representatives, database and IT colleagues to support digital innovation.
* Maintain and develop specialist pain databases, ensuring GDPR and information governance compliance.
* Produce reports for service leads, national commissioning, service evaluation and audit.
* Support development and testing of digital tools, forms and data capture systems (including InHealthcare, EPR and Office 365 platforms).
* Liaise with clinicians and patient representatives to improve system usability and data quality.
* Provide training and user support to staff (1:1 and group, in person and remote).
* Assist with data sharing agreements, patient communications, education events and service reporting.
Person Specification – Knowledge and Experience
* Team player with good verbal and written communication skills and the confidence and ability to liaise and negotiate work outputs and timescales with different members of staff.
* Experience of managing large datasets and using statistics to analyse and present data in different formats (e.g., tables and graphs). In‑depth knowledge and experience of relational databases and Excel, including using queries for retrieval of information, and general principles to ensure accurate recording of large data sets.
* Experience of project management.
* Experience of teaching IT/database information to other staff.
* Design of relational multi‑strand databases, writing of queries, design of user‑friendly data input forms/questionnaires.
* Experience of education event management.
Qualifications & Training
* Good standard of education, knowledge of data warehousing in a range of areas, as shown by a degree or relevant experience.
* European Computer Driving Licence.
Visa and Sponsorship
Please note – Due to recent changes in UK immigration and visa rules, applicants who do not currently have the right to work in the UK may not be considered unless an alternative right to work solution can be provided. Candidates requiring sponsorship (or who will need sponsorship at the end of a current visa, e.g., graduate visa holders) should review the eligibility criteria on the gov.uk website before applying.
Applicant Requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) and Order 2020. A submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions will be required.
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