Your new company:
East of England Ambulance Service - Call HandlerThe East of England Ambulance Service provides 24 hours, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport for 6.9 million people in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.It is important that you learn a little more about them as part of your application, so please be sure to visit their website as soon as you can https://www.eastamb.nhs.uk/We are very proud to be asked to recruit call handlers to dispatch ambulances and patient transport. They have Emergency Operations Centres in Norwich, Chelmsford and Bedford and Hays is proud to be recruiting Call Handlers for all 3 sites.The Norwich site is Hospital Lane, Hellesdon, Norwich, Norfolk, NR6 5NA. There's plenty of parking space available, and you can also easily reach the site using public transport.
Your new role:This job is to work in the EOC, taking calls from members of the public and from partner organisations such as the Coastguard, Police, care homes etc. You'll start off as a Hays temp while on training and your initial assessments, and then it's likely you'll convert to an Ambulance Service permanent contract 3- or 4-months in.A typical 12-hour shift will see you take anywhere between 65 and 110 calls and, on average, 15% of those calls will involve an emergency where someone's life is in pe...