Overview
Basis Full time
Job category/type Business Support
Date posted 11/03/2026
Job reference HJ0442
This vacancy is open to direct applications only, no approaches via recruitment agencies will be accepted at this time.
Background
We are currently looking for 2 x Legal Assistants to work within our award-winning Nursing Care Department. Our Nursing Care department is one of the leading national experts in the recovery of wrongly paid care home fees; our specialist nursing care team have successfully recovered over £170 million for our clients since the department was set up in 2006.
The Role
The purpose of the role is to provide support to the fee earners by undertaking specific tasks in relation to NHS Continuing Healthcare claims. Duties will include:
* Completing administrative tasks to progress claims as required.
* Co-ordinate new work to ensure all enquiries are dealt with.
* Liaising by telephone and by written communication with health authorities/care homes/GPs/hospitals and clients in order to obtain copy records and/or collection of such records.
* Reviewing medical records to prepare detailed chronology documents based on a patient’s medical and care records.
* Updating and maintaining spreadsheets and other documents.
Skills & Qualifications
The successful candidate will have an excellent telephone manner, be accurate, a team worker with good IT skills to include Word, Excel and databases. They will have the desire and ability to learn and develop within this role. This position would ideally suit recent graduates. Applications are also welcomed from candidates who have experience of working within a similar role.
Life at Hugh James
We never shy away from a challenge
We are a leading, full-service UK law firm. Since our beginning, we have been led by the things that matter. We care about fighting for the right outcomes. Solving the seemingly unsolvable. Protecting businesses, individuals and livelihoods. Supporting our people, our communities. Safeguarding our planet. Looking for a way forward? At Hugh James, challenges – of all sizes – are readily accepted.
The Hugh James difference
Our law firm has always been guided by the idea that self-belief is just as important as skillset. Our pursuit of righting wrongs and protecting what’s important keeps us driving forwards. It’s in our roots! We won’t stop until we find the answers; the outcomes that are needed.
We are focused on the work we do, the business we run, and our culture. Our entrepreneurial spirit has taken us from humble beginnings to a strong presence across the UK with offices in Cardiff, London, Manchester, Southampton and Plymouth – servicing clients from businesses, individuals and banks to public sector organisations, property companies, education establishments and utilities providers. Our collegiate culture, our forward-looking ethos, our values serve to make us bigger, better, bolder than ever before.
A positive force in the community
Our work with charities on a local and national level plays a huge part in our day-to-day lives. We work with a large range of charities, some of which we support through fundraising, donations, volunteering and others we partner with where our areas of work cross paths. Staff, clients everyone comes together through a shared passion to do good in the community and support those in need.
Some of our benefits on offer include:
* Minimum of 25 days holiday plus bank holidays
* Two Corporate Social Responsibility days
* Birthday day off
* Death in service equivalent to twice annual salary
* Auto enrolment pension scheme
* Hybrid working
* Employee Assistance Programme
* Discounts for local businesses
* Professional fees paid (subject to requirement for your role)
* Employee recruitment incentive scheme
Hugh James is an equal opportunities and disability confident committed employer.
Thank you for taking the time to consider this opportunity. If you have questions, please contact Evie Koper.
We reserve the right to close our vacancies earlier than the given deadline if we receive sufficient applications for the role.
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