Job Title: Customer Service Assistant
Join our team as a Customer Service Assistant, the face of our business, delivering exceptional customer service within a university campus for our Universities sector on a full-time basis. Be part of a team that takes pride in their work, their food, and our company that values its people.
As a Customer Service Assistant, you'll work in a passionate, friendly team in a fast-paced environment. We offer opportunities for career progression, invest in our staff, celebrate individuality, and reward those who go beyond expectations.
Our comprehensive benefits include:
* Travel discounts with TUI, Expedia, Booking.com, and more
* Food shopping discounts at Tesco, Sainsbury's, Morrisons, etc.
* Access to a Digital GP and wider healthcare benefits
* Up to 44% off cinema tickets
* Discounts and savings via regular emails
* Cash rewards on spending, redeemable across various brands
* Free wellness, mindfulness, and exercise classes
* Share discounts with friends and family
* Contributory pension scheme
* Career development through our Pathways and MyLearning programs
Before applying, here’s what you need to know:
Your key responsibilities include:
* Serving customers with a seamless, personalized experience
* Being knowledgeable about food service and assisting customers naturally
* Representing Universities and maintaining a positive brand image
* Handling cash and operating the register
* Adhering to Food Handling, Hygiene, and Health & Safety standards
Our ideal Customer Service Assistant will:
* Deliver outstanding service with a friendly attitude
* Take initiative and make customer-focused decisions
* Be an excellent communicator and team player
* Be motivated to succeed and work effectively under pressure
* Demonstrate reliability and excellent timekeeping
* Prioritize safety at all times
Part of Compass Group UK&I, Chartwells specializes in catering and support services for the education sector, serving nutritious meals in schools and universities across the UK.
Job Reference: com/1806/97717001/52412738/BU #LI-DNP
We promote an inclusive culture where everyone can be themselves, respecting diverse talents, backgrounds, and beliefs. Diversity is our strength!
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