Sales Support Engineer / Technical Sales Support Assistant (This is not an IT role) Salary: To £28,000 (dependent on experience) overtime opportunity Location: Stansted / Bishops Stortford area Hours: Monday-Thursday: 8.15am - 5.00pm Friday: 8.15am - 12.45pm (make hours up to 39 per week) Overtime available within Production/Warehouse (paid at time and a half) Sales Support Engineer - The Role We are looking for a Sales Support Engineer / Technical Sales Support Assistant to join a growing engineering-led business. Please note This is not an IT or helpdesk role. It is a hands-on, commercially focused technical role supporting sales, production, and engineering teams with electrical components, wiring designs, and customer requirements. The role is ideally suited to a graduate or entry-level candidate with a logical, technical mindset and a strong desire to learn how engineering, manufacturing, and technical sales work in practice. You will work closely with Sales Managers, Production, and Technical teams to help identify components, support wiring loom designs, and ensure the right solutions are delivered to customers. Sales Support Engineer Key Responsibilities Sales & Engineering Support Support Sales Managers in identifying electrical parts and components for customer enquiries Communicate with customers by email and phone to clarify technical requirements Assist in matching customer needs with the correct parts or technical solutions Sales Support Engineer Technical & Design Input Learn to use AutoSketch to produce wiring loom drawings requested by customers Support the creation of technical drawings and design documentation Assist with prototype development and technical solutions for production Work with Production to ensure wiring looms and components are manufactured correctly Sales Support Engineer Cross-Functional Collaboration Work closely with Sales, Production, Warehouse, Warranty, and Quality teams Support the Technical Team Leader and wider Technical Services function Contribute to a wide range of technical and commercial tasks Sales Support Engineer Administration & Coordination Manage technical and commercial documentation Ensure accuracy in part identification and technical information Support internal processes to ensure smooth delivery of customer orders Sales Support Engineer Team & Reporting Structure Reporting to the Technical Team Leader Part of a Technical Team of 6 (including Warranty and Quality) Within the Technical Services function led by the Technical Services Manager About You Probably be a Graduate or entry-level candidate with a technical or analytical mindset Strong problem-solving and logical thinking skills Confident communicator with good attention to detail Organised, proactive, and keen to learn Comfortable working across engineering, sales, and production environments Desirable (not essential) Interest in engineering, electrical systems, automotive, or manufacturing What's on Offer Full training in wiring design, and technical sales Mentoring from experienced engineers and technical specialists Exposure to engineering, manufacturing, and commercial operations Long-term career progression within a technical and engineering environment Friendly, collaborative team culture If you feel you are the right person for this role please give Heather a call