Service Advisor
Croydon Dealership, CR5
£32,2200 pa + bonus
Mon – Fri 8am to 6pm
1-in-3 Saturdays 8am to 12.30pm
Renault Croydon seeks an experienced Automotive Service Advisor to join our Aftersales team on a maternity cover for 12 months as a fixed term contract. The role will be based at our dealership in Coulsdon, CR5. Previous dealership service advisor experience is essential for this role.
Renault Retail Group is a national network of automotive dealerships representing the brands Renault, Dacia and Alpine. We are Renault’s largest dealer group selling 1 in every 5 Renault in the UK and we are 100% owned by Renault.
Delivering high levels of customer service you will find their requirements and advise on cost, timescale, arranging courtesy cars, liaising with Technicians, keeping customers informed of their vehicle’s progress throughout the day and gaining authority for extra work and invoicing.
We are looking for someone who is a confident automotive service advisor and used to dealing with customers both face-to-face and over the phone. As well as having exceptional customer service skills, the ideal candidate will have the ability to promote our products and services confidently and also accurately book appointments and finalise costs for customers who visit our dealership to have their vehicle serviced.
A solid track record as a dealership service advisor, service booking advisor or service receptionist is essential. Candidates with experience in using Kerridge, ADP Autoline or CDK Drive will be prioritised.
Occasional movement of customer and courtesy cars will be involved in this role, so applicants must hold a full UK driving licence to be eligible for this role.
In return we offer our Service Advisor a flexible basic salary starting from £32,220 per annum plus monthly Service Advisor bonus scheme, OTE £38,664 pa.
Fringe benefits include 25 days annual leave + the 8 bank holidays, pension scheme, staff discounts on products and services, subsidised car option after 3 months’ service (loan plan scheme) and superb career opportunities Group-wide.
HOW TO APPLY:
To be considered for this vacancy, please reply including your latest CV and a brief covering letter.
PLEASE NOTE: due to the high number of responses received, regretfully we are only able to respond to successful applicants. A member of the Recruitment Team will contact successful candidates shortly.
No Agencies please