Graduate Opportunity - Customer Service & Payroll Support
Bristol City Centre | Full-Time | Hybrid After Probation
Looking to kick-start your career in a professional, fast-growing business environment?
We're partnering with a thriving back-office services provider that supports recruitment firms and temporary workers across the UK. Due to continued growth, they're expanding their Customer Service & Payroll Team - and are looking for a graduate-level candidate who's confident, detail-oriented, and ready to learn.
What You'll Be Doing
This is a great opportunity to gain hands-on experience in payroll operations, compliance, and customer service. You'll be the go-to contact for contractor and agency queries, helping ensure smooth and accurate payroll support.
Key responsibilities include:
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Answering inbound queries via phone, email and webchat (approx. 30 calls/week)
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Processing data and timesheets, raising invoices
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Handling expense submissions and pension-related questions
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Supporting payslip queries and understanding deductions
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Gaining a full understanding of the payroll process through on-the-job training
What We're Looking For
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Friendly and professional communication style
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Strong attention to detail and good organisational skills
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Willingness to learn and develop new skills
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Comfortable using Microsoft Office (especially Excel)
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A team player with a proactive mindset
What's on Offer
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Full-time, Monday to Friday (37.5 hours/week)
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6 months of on-site training, followed by hybrid working (up to 2 days WFH)
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22 days holiday + bank holidays (rising to 25 with service)
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Free access to a small on-site gym
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Fun, friendly office culture with regular team events
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Prime city-centre location close to shops, cafes and public transport
Apply now if you're a graduate looking for a role where you can grow, learn and build long-term career foundations in a people-focused business.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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