Ict consultant

Location and Salary

Rodley, Leeds

£28,000 - £32,000

About the role

Turn IT on is looking for an ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our team supporting schools primarily in Leeds with occasional travel to schools in surrounding areas where cover may be needed.

You will be responsible for maintaining all IT hardware and services across the schools’ sites as well as helping the schools improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions.

You will facilitate communication between your school and Turn IT on keeping them up to date with what services Turn IT on can offer and manage the accounts of your customers. You will be skilled in maintaining school computer equipment, installing new and existing software across the network, providing technical support for users and resolving identified technical problems. You will also have good knowledge of common user applications and experience using Microsoft Office365.

You will be a team player, with strong communication and organisational skills, a courteous manner, and the ability to explain technical issues in layman’s terms to our customers.

Qualifications and Experience

The ideal candidate will have at least 2 years’ experience in a previous ICT Technician/2nd line support role, preferably in the education sector.

You should be able to work independently, have an aptitude for problem solving, and take a proactive approach to identifying ways to improve services provided by your team.

Responsibilities

• Resolve and manage any technical issues that impact the running of the school’s functions by providing robust technical solutions.
• Install or repair computers with standardised applications and networking software, diagnosing and solving problems that develop in their operations.
• Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations (desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware).

Salary and Benefits

We are offering a salary of £28,000 - £32,000, negotiable for the right person. Benefits include a pension scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme, and employee recognition scheme.

Additional Information

The role is offered on a full-time, full year basis and successful candidates will be subject to an enhanced DBS and safeguarding checks.

Safeguarding Statement

Turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.