Sales administrator wholesale

Job Description

Are you an excellent communicator with strong customer service experience?

Looking for a role where you can work alongside a Planning Team to ensure customer orders are delivered on time and in full?

Do you strive to go the extra mile for your customer?

If so, we have an opportunity for a Sales Administrator Wholesale to join our Wholesale Sales team here at Craghoppers

The Impact you will have in this role is:

Order processing

* Ensure orders are processed in a timely manner, correctly priced and individual customer requirements such as booking in processes are adhered to
* Assist with coordination and delivery of all salesman samples
* Ensure orders for Marketing team are processed and delivered on time to global destination(s)
* Create accurate Customs paperwork for all customer and Marketing orders as required

Stock Management

* Management of stock issues, working alongside the Planning Team to ensure customer orders are delivered on time and in full
* Proactive management of customer orderbook including preorders, in season orders and back orders, ensuring timely updates to customers regarding PO due dates

Customer Profile

* Maintain database of all customers details and profiles