We are seeking a proactive and organised Compliance Support Officer to join our Nursing and Professions Team at Wonford House for a fixed term / secondment post of 6 months (full time).
This role is ideal for someone looking to gain experience in a compliance environment within the NHS. You'll be supporting key Trust regulatory work, ensuring compliance with national requirements and standards such as those set by the Care Quality Commission (CQC) and Health and Safety Executive (HSE).
This role involves regular liaison with senior internal staff and external partners including the CQC, HSE, South West Provider Collaborative, and NHS Devon ICB.
The ideal candidate will have a compliance background with experience in supporting the implementation of practices and processes within regulatory requirements.
Main duties of the job
You will coordinate and support the delivery of regulatory improvement work, monitor action plans, track progress, and contribute to quality assurance.
Key responsibilities include maintaining compliance documentation, organising meetings, managing communication updates, and producing reports.
You will work closely with clinical directorates and service users to support improvements across the Trust.
The role also includes managing document systems, supporting small projects or workstreams, updating intranet content, and ensuring data quality standards are met. Strong interpersonal skills and the ability to manage multiple priorities are essential.
About us
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Job responsibilities
Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.
Person Specification
Knowledge
* A high level of knowledge and proficiency in using Microsoft Office Word, Excel, Powerpoint, Outlook, Visio
* Establishing general administrative systems and processes
Qualifications
* Educated to Degree Level or equivalent
* Qualifications at GCSE level or equivalent in Mathematics and English Language
Experience
* Experience in project support and co-ordination in a previous role/s including experience in administration support and co-ordination
* Working as an senior administrator
* Producing complex electronic documentation using Microsoft Word and Excel
* Analysing and interpreting data and information
* Working as a project co-ordinator or support officer
* Working in the NHS
* Working in the area of project management or with project managers / project management teams
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