Job Description Key parts of the role are to · Carry out care consultations, service reviews and completing client support plans. · Conduct staff supervisions and client QA’s. · Create, update and audit client care plans and assist with digital care planning. · Maintain accurate client and CAREGiver records on Home Instead software. · Conduct client and CAREGiver introductions. · Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care. · Support and mentor CAREGivers. · Audit visit logs · Provide support to the others in the care team. · Maintain regular contact with clients and CAREGivers. · Perform any other duties as directed by your line manager. · Participate in on-call duties, · Comply with Home Instead’s Equality, Diversity and Equal Opportunities Policy,