Service Desk Analyst - £200 to £250 – Inside IR 35 Overview: Our client a multimillion pound corporation is seeking a Service Desk Analyst with recent capabilities in Windows 10, Azure, Intune, Office 365 and Autopilot / AOVPN. The chosen Service Desk Analyst must be able to provide a confident, friendly, effective and efficient IT support service to our users through the use of skills, tools, third parties, and appropriate escalation points to minimise the impact to the business of such incidents. This is a 3 month rolling contract paying between £200 to £250 PD Inside IR 35 to start ASAP with travel to site in Morden (must be commutable). Roles & Responsibilities: • To provide first and second level technical support to telephone, email and in-person requests from users for all PC hardware, software, and associated peripherals • To log support calls and document their outcome to facilitate the resolution of common queries • To redirect or escalate support requests as appropriate to outsourced partners within the company and third parties • To contribute to ensuring that the IT systems and software are kept up to date and messages are passed on and feedback received promptly • To deploy PCs and associated peripherals including new installations and the redeployment of existing equipment • To install and configure operating systems to agreed standards under the directi...