Job Description
OA are looking for a Showroom Manager to join our client’s growing team
We are looking for a driven and customer-focused Showroom Manager to deliver outstanding sales performance across the showroom and phone sales channels. You will take ownership of customer relationships from first enquiry through to sale, using proactive follow-up and expert product knowledge to exceed targets and ensure no opportunity is missed.
You will be confident engaging customers face-to-face, over the phone, and via live video consultations, creating an experience that makes customers feel valued, understood, and confident in their investment.
Location: Cheltenham
Hours: 40 hours per week, Monday–Sunday (rota basis)
Salary: £30,000 + commission
Benefits:
* Competitive salary with uncapped commission
* 31 days annual leave (inclusive of bank holidays)
* Opportunity to take real ownership of your role
* Career development and regular performance reviews
* Supportive, family-owned business with strong values and heritage
Showroom Manager Key Responsibilities
* Achieve and exceed sales targets across showroom and phone sales
* Deliver exceptional customer service through personalised, consultative selling
* Proactively manage and follow up sales leads across all channels
* Handle inbound and outbound sales calls professionally and effectively
* Maintain excellent product knowledge to guide customers confidently
* Ensure showroom standards are consistently high, including merchandising and presentation
* Maintain accurate CRM records and stock knowledge
* Act as a brand ambassador, representing luxury standards at all times
* Work collaboratively with colleagues to support team success
Showroom Manager Skills and Experience
* Comfortable working independently and managing the showroom
* Proven ability to take ownership of sales and deliver exceptional customer experiences
* Strong verbal communication skills with the ability to build rapport quickly
* Confident selling both face-to-face and over the phone
* Target-driven, proactive, and persistent in following up opportunities
* Flexible and adaptable across different sales environments
* Passionate about quality, craftsmanship, and premium customer service
* A team player with a positive and supportive approach
If you are interested in this position, please apply online with your CV.
BARNPERM
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