Assistant Shop Manager – King's Lynn
Hours: 21 hours per week over 3 days, including weekend and bank holiday working as required. Salary: £14,040 to £14,205 per annum (£23,400 to £23,675 full time equivalent). Contract: Permanent. Location: Big C King’s Lynn Shop.
This is a fantastic opportunity to play a key role in the success of our King’s Lynn shop, which offers a diverse range of products including clothing, bric‑a‑brac, furniture, and bridal wear. You’ll support the delivery of strong retail sales and help maximise profit, while ensuring an exceptional experience for every customer who walks through the door. With a focus on leading and inspiring a team of staff and volunteers, you’ll also help manage resources and budgets to keep the shop running smoothly and successfully.
About the role
Actively leading a busy, growing team and making a real impact in the local community. Our King’s Lynn shop is one of our largest stores, located right in the heart of the town, and plays a vital role in supporting our work. With a strong and expanding team of staff and volunteers, this is a brand new role created to support the continued growth and success of the shop. As Assistant Shop Manager, you’ll help shape the future of the store, develop and inspire the team, and ensure we make the most of every donation while delivering a welcoming, high‑quality experience for customers.
Key Responsibilities
* Taking the lead in the day‑to‑day running and ongoing development of the shop when deputising for the Shop Manager.
* Maximising the value of donated items by overseeing effective sorting, eye‑catching displays, and regular stock rotation.
* Supporting the Shop Manager to meet income targets, while driving high retail standards through strong leadership and team motivation.
* Assisting with the recruitment, induction, training, and ongoing support of staff and volunteers – helping everyone to thrive.
* Actively encouraging local donations to keep the shop well‑stocked with quality items.
* Helping to coordinate furniture collections and deliveries to ensure a smooth customer experience.
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