Better places, thriving communities.
Security Officer – Mitie
Location: Liverpool ONE Shopping Centre
Pay Rate: £13.80 per hour
Shifts: Hours of work a rolling pattern of 4 days working and 4 days off, 11am until 11pm.
About the Role
Mitie is seeking a professional and motivated Security Officer to join our team at Liverpool ONE Shopping Centre. This role offers the opportunity to work in a busy retail environment where you will play a vital role in protecting people, property, and assets while delivering an exceptional level of service.
You will be responsible for maintaining a visible security presence, ensuring compliance with site procedures, and contributing to a safe and welcoming environment for customers, staff, and visitors.
Key Responsibilities
Operational Duties
1. Provide a professional security service in accordance with site Assignment Instructions (AIs)
2. Ensure compliance with UK legislation, Mitie policies, and site procedures
3. Review Assignment Instructions regularly and suggest improvements where appropriate
4. Complete accurate incident reports and detailed notebook entries
5. Conduct check calls at allocated times and follow site schedules
6. Liaise with emergency services and Mitie's Communication Centre when required
Safety and Security
7. Identify and report Health and Safety hazards promptly
8. Remain alert to potential threats and respond appropriately
9. Handle challenging situations calmly and professionally
10. Use initiative and teamwork to prevent loss, damage, or disruption
Training and Development
11. Complete all mandatory training and site-specific competencies
12. Undertake additional training to support continuous professional development
13. Use technology effectively to meet operational objectives
14. Ensure SIA licence renewals are completed at least 16 weeks before expiry
What We Are Looking For
15. Previous security experience
16. Valid SIA Licence (Security Guarding or Door Supervision)
17. Strong communication skills and a professional, customer-focused approach
18. Reliable, detail-oriented, and committed to high standards
Why Join Mitie
19. Opportunity to work for a leading facilities management company
20. Consistent shift pattern with good work-life balance
21. Ongoing training and development opportunities
22. High-profile, dynamic working environment
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10, - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .