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To act as the first point of contact for visitors and employees, manage reception operations, communication, and provide administrative support while ensuring a professional office environment.
Key Responsibilities
* Greet and assist visitors, clients, and employees in a professional manner.
* Manage visitor registration, logbooks, passes, and coordinate with security.
* Answer, screen, and forward incoming phone calls and emails.
* Coordinate meeting room bookings and ensure readiness with required amenities.
* Maintain front office area cleanliness and professional presentation.
* Handle courier, mail distribution, and other communication duties.
* Assist in travel, cab, and accommodation arrangements when required.
* Maintain visitor records and prepare daily/weekly MIS reports.
* Ensure compliance with safety and security protocols at reception.
* Support office events, HR onboarding, and employee engagement activities.
Required Skills
* Excellent communication and interpersonal skills.
* Strong telephone etiquette and professional grooming.
* Proficiency in MS Office (Word, Excel, Outlook).
* Time management, problem-solving, and customer service mindset.
Qualifications & Experience
* Graduate in any discipline.
* 1–4 years of relevant experience in front office/reception.
* Exposure to corporate office, hospitality, or facility management environment preferred.
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