We are currently looking for a self motivated, independent and resourceful Support Secretary to work in the Oral and Maxillofacial Surgery Department. This is an interesting and varied post providing comprehensive support to the department.
The role will involve working flexibly to provide and receive confidential and sensitive information, written, aural or verbal.
We are looking for an experienced secretary with medical experience in a hospital or clinical environment who is able to work both within a busy team and on their own initiative when required. They must be able to prioritise their own workload, ideally possess excellent audio typing skills but training could be given, excellent communication skills combined with an excellent telephone manner, possess a flexible and pro‑active attitude and remain calm under pressure. Experience of audio typing is desirable.
Main duties of the job
* Accurate audio typing and administration of Oral and Maxillofacial clinics
* Ensuring prompt output and sign off within agreed timescales
* Develop and maintain a sound knowledge of Patientcentre/PAS
* Gain good hands on understanding of RTT18 and NHS targets
* Ensure follow‑up actions from clinics are dealt with and recorded accurately within Patientcentre
* Deal with telephone enquiries in a professional and timely manner and cover unattended colleagues telephones within the unit
* Maintain sound knowledge of medical terminology, tests, symptoms etc relevant to department specialty
* Assist counterpart in covering Medical Secretary during periods of leave
Qualifications
* Secondary Education
* RSA Level 3 or equivalent level of experience
* Excellent command of English both written and verbal with excellent grammatical and spelling ability
* MS Excel
Experience
* Secretarial experience and administration experience
* Healthcare knowledge
* Experience as support secretary
* Experience in medical administration
Attributes
* High levels of concentration
* Enthusiasm
* Ability to work on own initiative and in pressured environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£25,760 to £27,476 a year pro rata
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