Job Description Worth Recruiting – Property Industry Recruitment HEAD OF LETTINGS – Residential Lettings Location: Banstead, SM7 Salary: £75k Position: Permanent – Full Time Reference: W 82178 HEAD OF LETTINGS WANTED! Senior Lettings professional required to lead a local Lettings department: grow portfolio, win instructions, manage and develop team, and deliver outstanding client service across residential lettings and property management operations. This is an excellent opportunity for an experienced Senior Lettings Manager to take responsibility for the leadership, performance and growth of a busy lettings department. You will oversee the lettings and management team, expand the portfolio, secure new instructions and maintain strong client relationships. This role suits a confident lister, organiser and team leader who enjoys building business and improving results. What You'll Be Doing (Key Responsibilities): Leading and managing the Banstead lettings and management team Growing the lettings portfolio and increasing market share Carrying out valuations and winning new instructions Developing business generation strategies and local presence Coaching, training and motivating team members Setting targets and monitoring team performance Maintaining high standards of customer service Building and retaining long-term landlord relationships Overseeing the full lettings process and compliance Reporting on departmental performance and opportunities What We're Looking For (Skills & Experience): Minimum 3 years’ experience in residential lettings Previous senior or departmental management experience Strong track record in listings and valuations ARLA qualification beneficial Excellent sales and negotiation ability High level of customer service skills Confident communicator with professional manner Presentable, articulate and self-motivated Strong local knowledge of Banstead and surrounding area preferred Full UK driving licence and own car essential Thorough and professional approach to lettings agency work What's In It For You? High basic salary & OTE Car allowance 5 day working week Leadership role with real autonomy Opportunity to shape and grow a lettings department Join a respected independent agency Long-term career progression potential Ready to take the next step in your property career? If you are interested in this Head of Lettings role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR 82178. About Your Application: Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely be highly influenced by the skills, qualifications, previous experience, attitude, ability and personal requirements of the candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me. Job Reference: WR 82178 – Head of Lettings