Role: Full-time Hours Per Week: 40 Hours per week to be worked over five days out of seven on a rota basis Reporting to: Area Manager Location: WR8, Beeston, Nottingham ABOUT US: Founded in 2010, White Rose is a charity retailer, comprising a chain of handpicked pre-loved fashion stores supporting the work of The Aegis Trust. Aegis aims to prevent conflict and mass atrocity in communities at risk around the world through peace education programmes. Find out more about us at www.whiterosefashion.com and about the Aegis Trust charity at www.aegistrust.org OUR MISSION: To fund the Aegis Mission, our purpose here at White Rose is “To redefine high street fashion with a positive impact on the planet and humanity” OUR VALUES: We are innovative We are sustainable We are collaborative We are compassionate What you'll be doing: Driving the Business – Know your marketplace and able to take personal responsibility of driving the day-to-day performance of the store. Have a high level of visual merchandising skills to continually raise the standard of the store presentation. Customer Focus – Ensure everything you and your team do, puts the customer first. You’ll coach the team on what great customer service looks like. Passionately promotes our White Rose products through store social platforms. Leading & Inspiring the Team: Able to provide coaching to the team by demonstrating flexibility with leadership style. Manages the Operation: To comply with all current legislation and White Rose policies and procedure including health and safety and retail regulations. Build strong partnerships - Is able to communicate effective with stock to store functions to ensure right product, right place, right time. Promotion of our charity The Aegis Trust: Ensure the store is utilised fully as a vehicle to promote the charity to all staff, volunteers and customers through effective communication and utilising your own passion and empathy for the cause. What you’ll bring: Previous experience in a retail management/supervisory role is essential. A passion for sustainability and doing our bit for the planet. A resilient, positive, self-motivator. A passion for fashion, brands, and trends. Excellent customer service skills. A creative flair for visual merchandising. The ability to build and maintain positive working relationships with a variety of people. Confident in working on your own initiative. A strong communicator with excellent organisation skills. What you'll get: 25 days annual leave plus bank holidays Company funded Professional Training and Qualifications Employee Assistance Programme Company Sick Pay Staff discount Telephone GP & Private Prescription Service Long service and birthday recognition Access to 1000's of Benefits and Discounts through WR Rewards. Access to health and wellbeing perks Health Cash Plan option - claim costs back for dental, optical, therapy etc.