Sales administrator

About Premia GTR

Premia GTR Limited is a multi-channel travel retail solutions provider, operating in both B2B and B2C markets to offer brand partners direct-to-market distribution and strategic market insight. The company serves Global Travel Retail and Duty Free, Brand Distribution, Export, Channel Islands, and British Overseas Territories through two core divisions: Duty Free and International. Its Duty Free operations support diplomats, embassies, cruise ships, ship stores, maritime supply, and airline supply via bonded and non-bonded product offerings and dynamic logistics capabilities. The International division is one of the fastest-growing global travel retail and duty‑free distributors, with over 20 years of experience in EMEA and APAC. Premia GTR supports partners through regional offices and warehouses in Dubai and Rotterdam, offering consolidation and consignment services via bonded warehouse and logistics facilities.

Role Overview

This is a full‑time, on‑site Sales Administrator role based in Haywards Heath, West Sussex. The Sales Administrator will support the sales team by handling order processing from quotation to invoicing, ensuring accuracy of data in the CRM and ERP systems, and maintaining up‑to‑date customer records. The role involves coordinating with internal departments such as logistics, finance, and procurement to ensure timely delivery, correct documentation, and smooth order fulfilment. The Sales Administrator will respond to customer and partner inquiries, prepare sales reports, maintain price lists, and assist with the preparation of tenders, proposals, and presentations. The role also includes tracking stock levels relevant to key accounts, supporting the onboarding of new customers, and contributing to the continuous improvement of sales administration processes.

Key Responsibilities

• Handle order processing from quotation to invoicing.
• Ensure data accuracy in the CRM and ERP systems.
• Maintain up‑to‑date customer records.
• Coordinate with logistics, finance, and procurement to ensure timely delivery and correct documentation.
• Respond to customer and partner inquiries.
• Prepare sales reports and maintain price lists.
• Assist with the preparation of tenders, proposals, and presentations.
• Track stock levels for key accounts.
• Support onboarding of new customers.
• Contribute to continuous improvement of sales administration processes.

Qualifications

• Strong customer‑facing skills in customer service and communication.
• Proficiency in order processing and administrative assistance with high accuracy.
• Experience supporting sales activities, including preparing quotations and reports.
• Solid proficiency in MS Office (Excel, Word, Outlook) and familiarity with CRM and/or ERP systems.
• Excellent organisational skills, attention to detail, and ability to prioritise multiple tasks in a fast‑paced environment.
• Comfort working with international customers; basic understanding of logistics and trade terms (e.g., Incoterms) is an advantage.
• Previous experience in sales administration or a similar commercial support role; experience in travel retail, duty‑free, or FMCG is a plus.
• Relevant education in Business, Administration, or a related field, or equivalent practical experience.

Contact

Please send your CV and a brief covering note to cheryl@premia.limited.

At Premia GTR, we value people who take ownership, enjoy working collaboratively and are motivated to grow alongside the business. If this sounds like the right opportunity for you, we would be delighted to hear from you.