Field Engineer – Ipswich
Location: Ipswich (occasional travel to London & Colchester)
Working Pattern: Hybrid
Are you looking for a field engineering role where every day is different, where you’re trusted to work independently, and where your efforts have a direct impact on clients’ success?
As a Field Engineer with T-Tech, you will be part of a team of eight engineers. You’ll conduct approximately four site visits per week, covering Ipswich, London, and Colchester. Your role is client-facing, technical and service-driven – ensuring our customers get reliable, high-quality support on site.
What You’ll Do
* Travel regularly across our core areas – Ipswich, London, and Colchester – carrying out around four site visits each week and keeping every day varied and interesting.
* Deliver exceptional customer service, acting as the first point of contact on-site, resolving technical issues quickly and professionally, and leaving clients with a positive experience.
* Work closely with the wider engineering team, sharing knowledge and supporting one another to maintain our high standards of delivery.
* Troubleshoot, diagnose, and escalate issues where necessary, making sure nothing slips through the cracks.
* Document your work accurately, helping to keep our records up-to-date and our service seamless.
* Represent T-Tech with professionalism, building strong relationships with clients and ensuring they feel supported.
What We’re Looking For
We’re looking for a proactive, people-focused problem solver who is excited to make an impact. You’ll bring:
* Proven customer service experience – you know how to keep clients happy and turn challenges into positive outcomes.
* A natural technical curiosity – you enjoy learning, troubleshooting, and finding smart solutions quickly.
* A growth mindset – certifications like MS-900 and AZ-900 are a plus, but if you don’t have them yet, we’ll support you to get there.
* Strong communication skills – you can explain technical issues in a clear, friendly way and build trust with clients.
Benefits
Why Join T-Tech?
At T-Tech, we believe in rewarding talent, fostering growth, and creating an environment where you can thrive. Here’s what we offer:
* Competitive Salary – We value your skills and experience, so we ensure you're rewarded accordingly.
* Medical Cash Benefits – Because your well-being matters. Get support for everyday healthcare costs.
* Pension Contributions – We match your contributions up to 4% of your salary, helping you plan for the future.
* Life Assurance & Income Protection – Peace of mind for you and your loved ones.
* A Learning-Focused Environment – Work alongside experts in cutting-edge technology and stay ahead of the curve.
* Training & Development – We invest in your growth, providing opportunities to expand your skill set.
* Team Gatherings in London – Connect with colleagues, celebrate successes, and collaborate in person at our exciting all-hands events three times a year.
At T-Tech, you won’t just have a job—you’ll have a career in an innovative, dynamic, and supportive workplace where your contributions truly make a difference.
About T-Tech
T-Tech is one of the UK’s fastest-growing IT consultancy, support, and cloud service providers, specialising in SMEs within the accountancy and professional services sectors. Our mission is to help businesses embrace innovation, enhance productivity, and gain a competitive edge through cutting-edge technology solutions.
We operate across six key service areas:
* Business Consultancy
* IT Support
* Technical Consultancy
* Cloud, Networks and Security
* Intelligent Automation
* Communications
At T-Tech, we foster a working environment that is both professionally rewarding and enjoyable. By joining our team, you will be part of a company that values expertise, collaboration, and continuous improvement.