Description Job Description Are you a confident communicator with excellent attention to detail? Are you well organised with the ability to manage competing priorities in a fast-paced environment? We are currently seeking applications for four Business Support Officers in the Social Care and National Care Service Development Directorate. These are crucial roles providing the Directorate and its Divisions with a wide range of business administration and project support to help improve the experience of those who receive social care and support in Scotland. Your role will be to provide executive support to a director or Deputy Director, and to support the wider Senior Management Team, and colleagues across the wider Directorate. The work is varied, requires discretion and the ability to appropriately handle sensitive, senior decision making issues. It provides the opportunity to develop a variety of skills while engaging with directorate colleagues and other stakeholders, including external stakeholders. You will take ownership of all, but are not limited to, the responsibilities listed below while proactively seeking to improve critical business support processes, ensure a consistent approach across the Directorate, and demonstrating your ability to contribute to decision making at all levels. Responsibilities Co-ordination of business support activities, including distribution and collation of reporting returns, issuing communications, and ensuring adherence to records management procedures. Executive support for director/deputy director, including diary, inbox and document management according to director/ DD preferences. Meeting arrangements, including agenda preparation, stakeholder engagement, note-taking, and other secretariat duties. Provide relevant information and your own input to support Divisional and Directorate level decision making. For some of these roles, budget Centre Liaison Officer duties, including finance and resource management. Develop and own improvements to Senior Management Team support processes. Other project support and administrative tasks that contribute to the success of the Directorate. Responsibilities Success Profile Success profiles are specific to each job and they include the mix of skills, experience and behaviours candidates will be assessed on. Experience: Working knowledge of corporate records management systems and proficiency in Microsoft Office packages would be advantageous. Behaviours: Communicating and Influencing (Level 2) Managing a Quality Service (Level 2) Working Together (Level 2) Seeing the Bigger Picture (Level 2) You can find out more about Success Profiles Behaviours, here: Behaviour levels - Success profiles: candidate guide - gov.scot How to apply Apply online, providing a CV and Supporting Statement (of no more than 1000 words) which provides evidence of how you meet the skills, experience and behaviours listed in the Success Profile above. If invited for further assessment, this will consist of an interview and presentation. Assessments are scheduled for w/c 23rd June 2025 however this may be subject to change. Qualifications About Us The Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including: education, health, the economy, justice, housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. Our staff are part of the UK Civil Service, working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland. We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer. As part of the UK Civil Service, we uphold the Civil Service Nationality Rules. Working Pattern Our standard hours are 35 hours per week. We offer a range of flexible and hybrid working options depending on the needs of the role. If you have specific questions about the role you are applying for, please contact us. Equality Statement We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation. Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them. Further information Find out more about our organisation, what we offer staff members and how to apply on our Careers Website. Read our Candidate Guide for further information on our recruitment and application processes.