Full Time Customer Care Assistant - Burnley Town Centre, Burnley
Client: [Client details not provided]
Location: Burnley, United Kingdom
Job Category: Customer Service
EU work permit required: Yes
Job Reference: 57459715b4a2
Job Views: 4
Posted: 02.05.2025
Job Description:
Overview
McDonald's is one of the most recognised brands worldwide, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in the customer areas. Your activities will include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness standards in the dining area and toilets, and creating a warm, welcoming atmosphere. Establishing and maintaining positive communication with customers and keeping the manager informed about customer satisfaction are key responsibilities.
You will work in a fast-paced, energetic environment, and we seek someone who can bring a genuine smile and connect with customers to make them feel valued.
Essential qualities include friendliness, approachability, courtesy, helpfulness, effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact. The ability to sustain high energy levels while working efficiently and productively is crucial.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.
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