Office Administrator Our client We're recruiting on behalf of a well established and well respected property company on the Wirral who due to growth are seeking an experienced Office Administrator to join their team. They're a small, friendly bunch who work hard but also support each other and have fun! They're proud of the work they do and strive to be the best in the business for their clients, so it's important to them to hire someone who shares their values and work ethic. Hours & Salary Office-based in Heswall. 5 days per week (ideally to be flexible to work a Saturday when required) £25,000 per annum What you'll be doing This role is a key position for the business as you'll be ensuring their office runs smoothly at all times. It's a busy role, and you'll be supporting with compliance, dealing with customers over the telephone and in person, as well as helping the team to be organised and efficient. Manage and process tenancy applications from start to finish Prepare and issue tenancy agreements, renewals, and legal notices Ensure all safety certificates and compliance documents are up to date and filed correctly Handle telephone calls and emails from tenants, landlords, and contractors in a professional and friendly manner Maintain accurate records and databases Support the lettings team with general office administration and coordination Ensure compliance with current property legislation and company policies Liaise with tenants, landlords, colleagues and suppliers to ensure smooth running of property management processes Requirements What experience you'll need? Strong administrative background with excellent organisational skills Attention to detail and ability to manage multiple tasks at once Confident communicator, both written and verbal A proactive problem-solver with a “can do” attitude Experience in lettings or estate agency is desirable but not essential Proficiency with Microsoft Office and ability to learn industry software quickly Team player who contributes positively to a supportive and fun office environment Benefits Benefits 24 days holiday plus bank holidays Private Healthcare after 6 months Contributory Pension Employee wellbeing scheme Roberts Webb Recruitment are acting as a Recruitment Agency in relation to this vacancy.