Posted: 15 June
The role
Customer Service Advisor
📍 Stafford, ST16
📘 Permanent
🔧 Niche Market – Luxury Motorhomes
💷 Salary: £27,000 + Bonus Structure
Tudor Employment Agency is delighted to recruit a Customer Service Advisor for a prestigious motorhome specialist in Stafford. This is a fantastic opportunity for someone with strong customer service experience who wants to grow within a unique, luxury industry.
Why Apply?
* Stunning facilities & friendly, supportive team
* Funded NVQs in Customer Service & Business Administration
* Clear progression opportunities
* Christmas bonus & company party
* Free use of company motorhome for leisure trips
* Weekly Friday jacket potato lunches
* Healthcare (optical & dental) + life insurance
* Competitive pension
* Performance-related bonus
About the Role:
* Act as the customer’s main point of contact throughout the vehicle lifecycle
* Meet & greet customers and collect diagnostic information
* Liaise with workshop and allied departments
* Approve additional work and manage vehicle logistics
* Upsell products and services
* Update CRM with accurate customer and vehicle information
* Provide reception cover when required
What We’re Looking For:
* Keyloop / Kerridge experience – Essential
* Previous customer service experience
* Professional, personable and organised
* Previous dealership background – Essential
Working Hours:
Monday – Friday: 8am–5pm
1 in 3 Saturdays: 9am–1pm
Interested?
📞 Please call our Commercial team at the Walsall Branch
