Overview
Join to apply for the Customer Assistant - Fashion Home & Beauty - Brooklands role at Marks and Spencer
Work pattern
Week 1
* Mon 10:00-18:00
* Tue 08:00 - 16:00
* Wed 10:00-18:00
* Fri 10:00-18:00
* Sat 10:00-18:00
Week 2
* Sun 09:00-17:00
* Mon 10:00-18:00
* Wed 10:00-18:00
* Thu 08:00 - 16:00
* Fri 10:00-18:00
Due to operational requirements, all successful candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
Join our team at M&S as a Customer Assistant in our Clothing & Home section, where youll become a champion of our stylish products, on-trend designs, and exceptional customer service. Were looking for passionate and fashion-forward individuals who are excited to dress the nation.
Youll be a brand ambassador who’s ready to recommend our newest fashion items. Through remarkable service youll make sure our customers feel truly valued every time they shop with us.
Responsibilities
* Serve our customers efficiently, both on the shop floor and at service points
* Keep the store clean and tidy, ensuring that our shelves are always stocked with product
* Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
* Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store
* Build expert product knowledge to sell and recommend our products and services
* We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
Key Capabilities
* High levels of customer service
* Committed to delivering excellent work with great attention to detail
* Open to and acts upon feedback, asking for this regularly
* Takes accountability for planning and managing own workload efficiently
* Strong communication skills
* Adaptable to changing situations
* Builds positive relationships by being a good listener
* Good level of digital capability
Everyone’s Welcome
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Retail
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