Job Title: Property Manager
Location: Medway, Kent
Salary: basic £26,000 to £29,000 pa
Bonus: c24K pa
Job Type: Full-time, Permanent
Working Hours: Monday to Friday, 9:00am – 5:30pm, 30-minute lunch break
About the Property Manager role
Our client is seeking an organised and proactive Property Manager to take ownership of a portfolio of 50–70 residential properties, predominantly HMOs. You will act as the dedicated point of contact for both landlords and tenants, ensuring a high standard of service from move-in through to tenancy end.
You will be responsible for the smooth day-to-day management of your portfolio, coordinating maintenance, compliance, and communication, while maintaining strong landlord and tenant relationships. Success in this role is measured by client satisfaction, retention, and contribution to the company’s reputation for excellence.
Property Manager Key Responsibilities:
• Managing a portfolio of residential properties, acting as the main point of contact for landlords and tenants
• Coordinating maintenance and repairs in a timely and cost-effective manner
• Ensuring all statutory certificates and compliance requirements are up to date
• Onboarding new landlords and properties
• Overseeing check-outs to ensure smooth tenancy transitions
• Ensuring property inspections are completed on time
• Handling tenancy disputes and complaints professionally
• Auditing, managing, and assisting with the recruitment of contractors
• Keeping accurate records and providing regular updates to clients
Property Manager skills/experience:
• Calm and professional, even under pressure
• Highly organised with strong attention to detail, good computer skills
• Confident communicator with excellent customer service skills
• Willing to learn, develop, and grow with the company
• Previous property management experience is desirable but not essential
Property Manager Additional Information:
• Ad hoc property visits may be required (approximately once per week)
• Inspections are largely outsourced